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"Sometimes service members and veterans feel stuck. Rehab for TBI is not easy," says occupational therapist Kristen Maisano. "My job is to help them find what motivates them to dig deep and to set and attain incremental goals."

"Listening to where the person is right now is crucial," says Kristen Maisano, OTD. "From there, I will tell the person that things don't have to be hard forever, we are in this together, and I will help them get where they want to go."

Occupational therapist Kristen Maisano talks about therapy dogs, which are used in the clinic, and how they can help service members with mild TBI and PTDS in ways that humans cannot.

OT Kristen Maisano talks about helping patients with TBI attain their goals; sometimes there are ways to retrain the brain, other times the use of compensatory strategies is necessary.

Occupational therapist Kristen Maisano talks about how and when service members with mild TBI and/or PTSD can acquire a psychological service dog.

"Rehabilitation for mild TBI and PTSD needs to be service member-directed," says Kristen Maisano, OTD.

Occupational therapist Kristen Maisano, OTD talks about meeting patients were they are right now and creating step-by-step goals that take on challenges but in a methodical and careful way to effectively retrain the brain.

"You want your son back so bad and you want him to have a normal life. It's not going to happen ... all you can do is be there 100 percent."

Brookhaven, an inpatient psychiatric hospital, often has patients with TBI and a history of co-morbid issues like PTSD, depression, personality disorder, and severe behavioral problems.

Ron Broughton of Brookhaven Hospital reflects on a success story and one that still pulls at his heart. He talks about the importance of always looking at what his team could do better.