Above all else, the TBI doctors and therapists at the US Department of Veterans Affairs listen. They learn what makes each injured person — and his family — tick, so they can help put them back together and return them to a full life. "This is about getting to know the person and his family, his support team ... this is individualized care, it's not conveyor-belt care."
About the author: Shane McNamee, MD
Shane McNamee, MD serves as chief of Physical Medicine and Rehabilitation at the Richmond VAMC and has worked extensively on the development and implementation of the Polytrauma System of Care in the Veterans Health Administration.