BrainLine.org Technical FAQs
1. Which Web browsers are compatible with this site?
BrainLine.org is designed to be compatible with all of the major Web browser applications. We recommend Firefox (version 2 or later), Internet Explorer (version 7 or later), or the latest version of Safari. The site is designed using W3C (World Wide Web Consortium) standards and complies with Section 508 standards.
2. Do I need any plugins or special players to view multimedia on this site?
The only plugin you need to view multimedia (video, slide shows, audio) is Flash 9.
3. What do I need to view a webcast?
Our webcasts include a video presentation that is synched to PowerPoint slides. An index in the bottom left corner of the webcast window allows you to easily skip ahead or back.
Anyone is welcome to watch BrainLine webcasts. There is no charge and we hope you will share them with others who may also learn and benefit from them. Your organization may also use them as the centerpiece for clinical or staff development workshops.
We recommend that you test your computer ahead of time to make sure your computer has everything you need to watch a webcast.
BrainLine's webcasts are encoded at different bit rates so both dial-up and broadband Internet users can watch without the video breaking up on the screen. The webcasts are also closed-captioned.
The following configuration is required to view BrainLine.org webcasts:
- Microsoft Windows
- Microsoft Internet Explorer 5.0 or higher
- Windows Media Player
- Internet connection
Most computers already have Windows Media Player installed, or you can download it now. If you are using an old (version 6.4) player or a computer running Windows NT or Windows 98, you may experience a delay before you see and hear the webcast as the Media Player downloads and installs the latest codecs required to view this webcast.
Note to users with Windows XP, Service Pack 2: When you first play a presentation that contains animations, you will need the Microsoft Animation Runtime component. If it is not present on your system, a security warning will appear that asks if you want to install it. Select "install" and download the installer. Reboot if necessary.
Watching webcasts with IE7
You may notice a delay while watching one of our webcasts. We believe this may be due to a new browser filter used to prevent Phishing.
If you would like to turn the Phishing filter off, follow these instructions:
- Go to Tools > Internet Options
- Select the Advanced Tab
- In the Settings box, scroll all the way to the bottom until you see the Phishing Filter Option
- Choose Disable Phishing Filter
- Click OK
I use a Macintosh computer. How can I view the webcast?
If you are a Macintosh user and you do not already have Windows Media Player for Mac installed, you can download it now. Once you've done so, click on a link to watch a webcast.
The webcast is playing, but suddenly I can't see or hear the video.
During the webcast, if you stop seeing or hearing the video, try clicking the "stop" button, then click the "play" button. This will attempt to reconnect to the video stream. If this does not work, please close your Media Player and click the link on the web page again. If you continue to experience trouble, please contact us and we will do our best to assist you.
4. Which download file formats are used?
BrainLine.org uses the following formats: .pdf, .ppt, .mp3, .doc, .rtf, and .txt.
5. Does this site comply with Section 508 standards?
BrainLine.org is designed to maximize accessibility and usability. All pages on BrainLine.org use the strict XHTML W3C (World Wide Web Consortium) standard to maximize accessability and cross-platform continuity. In addition to adhering to Web standards, BrainLine.org strictly adhears to Section 508 — a section of the Rehabilitation Act of 1973 that ensures accessability for all users of information technology.
6. Does BrainLine.org use cookies?
In order to make your user experience more efficient, we use a session cookie. This helps us generate web statistics to continue to build a better user experience in future iterations of the site.
We only use session cookies on BrainLine.org. This means that cookies are not saved to your computer and cease to exist when you close the browser. We do not use persistent cookies (cookies that pass and save information between a client machine and our server).
7. What kind of Internet connection should I have to view this site?
BrainLine.org will run on a dial-up, dsl, or cable connection. The quality of the video depends on your connection speed.
8. I've found a problem on the site. Whom should I contact?
BrainLine welcomes comments on how to improve the site. Please send an email with your suggestions to: info@brainline.org.
9. How do I add a link, subscribe to an RSS feed, embed video or add a widget to my website?
As part of our efforts to strengthen the TBI community we share content and headline updates, promote idea exchanges through our social networking efforts, and partner with like-minded organizations. You can find every thing you need to share or link to BrainLine.org on our Affiliates page.
10. How can I use one of BrainLine.org's RSS feeds?
Really Simple Syndication (RSS) is an XML file format designed to display news from particular websites without having to visit the site. You can receive news from any RSS-enabled website by subscribing to its RSS feed.
BrainLine.org currently offers one RSS feed for the "News" section of our homepage. You can subscribe to our news feed using Live Bookmarks, Google, My Yahoo, or any other rss reader.
You can also use rss to automatically publish content on your website. Ask your web master about using BrainLine.org rss feeds for automatically updated content. Check Wikipedia to see how this works. http://en.wikipedia.org/wiki/RSS(file_format)
